Mr. Ramos founded CR Dynamics & Associates, Inc., a marketing and sales support outsource firm in 1994. Originally started as a home based business the firm received numerous industry awards such as “Rising Star” and “MVP Quality Award” and grew to a two million dollar a year business within six years. CR Dynamics has been recognized as an INC.5000 firm. Notable clients have included AT&T, G.E. Information Services, Frito Lay, American Express, Tropicana, EDS, The State of Maryland Department of Economic Development – Office of Tourism Development, The Maryland Public Service Commission, Six Flags America, The U.S. Social Security Administration, and the U.S. Coast Guard. Most Recently CR Dynamics has been awarded a five-year two and a half million-dollar statewide call center contract from the State of Maryland.
Today CR Dynamics & Associates, Inc. is headquartered in Downtown Baltimore’s Financial District in the Inner Harbor occupying over 7,600 square feet of real estate that houses a “state of the art” 72 seats outsource call center specializing in inbound and outbound CRM (Customer Relations Management).
CEO/President CR Dynamics & Associates, Inc.